Privacy
Policy
1. Who We Are
The Black Book (“we”, “us”, “our”) is a creative agency providing digital products and services.
For the purposes of UK data protection law, we are the data controller of your personal information.
2. Information We Collect
We may collect the following personal data:
Name
Email address
Phone number (where provided)
Billing and transaction information
Purchase history
Technical data (IP address, browser type, usage behaviour)
3. How We Use Your Information
We use your data to:
Process and fulfil orders
Provide customer support
Respond to enquiries
Send service-related communications
Improve our website and products
Send marketing communications (only with your consent)
4. Legal Bases for Processing
Under the UK GDPR, we rely on the following legal bases:
Contract – to fulfil your purchase or provide services
Legitimate Interests – to improve our offerings and user experience
Consent – for email marketing and optional communications
Legal Obligation – where required for compliance (e.g. tax records)
5. Payments
Payments are processed securely via third-party providers such as Stripe.
We do not store your full payment details.
6. Phone Numbers
If you provide your phone number, we may use it to:
Contact you regarding your order or enquiry
Provide customer support
Share important service updates
We will only use your number for marketing where you have explicitly consented.
7. Data Sharing
We only share your data where necessary, including with:
Payment providers
Email and communication platforms
Analytics and website hosting services
All third parties are required to respect the security of your data.
8. International Transfers
Some of our service providers may be based outside the UK.
Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses.
9. Data Retention
We retain your data only for as long as necessary to:
Fulfil the purposes outlined above
Comply with legal and accounting obligations
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at [email].
You also have the right to lodge a complaint with the
Information Commissioner’s Office.
11. Cookies
We use cookies to improve website functionality and analyse usage.
You can manage cookie preferences via your browser settings.
12. Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website.
13. Contact
For privacy-related enquiries:
[Your Email Address]
The Black Book operates with discretion by design. Your data is handled with care, intention, and respect.