Privacy

Policy

1. Who We Are

The Black Book (“we”, “us”, “our”) is a creative agency providing digital products and services.

For the purposes of UK data protection law, we are the data controller of your personal information.

2. Information We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Phone number (where provided)

  • Billing and transaction information

  • Purchase history

  • Technical data (IP address, browser type, usage behaviour)

3. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Provide customer support

  • Respond to enquiries

  • Send service-related communications

  • Improve our website and products

  • Send marketing communications (only with your consent)

4. Legal Bases for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Contract – to fulfil your purchase or provide services

  • Legitimate Interests – to improve our offerings and user experience

  • Consent – for email marketing and optional communications

  • Legal Obligation – where required for compliance (e.g. tax records)

5. Payments

Payments are processed securely via third-party providers such as Stripe.

We do not store your full payment details.

6. Phone Numbers

If you provide your phone number, we may use it to:

  • Contact you regarding your order or enquiry

  • Provide customer support

  • Share important service updates

We will only use your number for marketing where you have explicitly consented.

7. Data Sharing

We only share your data where necessary, including with:

  • Payment providers

  • Email and communication platforms

  • Analytics and website hosting services

All third parties are required to respect the security of your data.

8. International Transfers

Some of our service providers may be based outside the UK.

Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses.

9. Data Retention

We retain your data only for as long as necessary to:

  • Fulfil the purposes outlined above

  • Comply with legal and accounting obligations

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at [email].

You also have the right to lodge a complaint with the

Information Commissioner’s Office.

11. Cookies

We use cookies to improve website functionality and analyse usage.

You can manage cookie preferences via your browser settings.

12. Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

13. Contact

For privacy-related enquiries:

[Your Email Address]

The Black Book operates with discretion by design. Your data is handled with care, intention, and respect.

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